{"id":3,"date":"2021-09-26T14:02:40","date_gmt":"2021-09-26T14:02:40","guid":{"rendered":"https:\/\/staging.viajesmaxitours.com\/?page_id=3"},"modified":"2026-10-22T18:37:55","modified_gmt":"2026-10-22T18:37:55","slug":"politica-privacidad","status":"publish","type":"page","link":"https:\/\/staging.viajesmaxitours.com\/en\/politica-privacidad\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"<style>\n.ast-container:has(>.mxp){max-width:100%!important;padding:0!important}\n.mxp{margin:0;color:#1f2933;font:16px\/1.7 Poppins,Arial,sans-serif;box-sizing:border-box}\n.mxp *{box-sizing:border-box}\n.mxp-hd{padding:56px 20px 92px;background:linear-gradient(120deg,#0b2f47 0%,#065a8b 100%);color:#fff;text-align:center}\n.mxp-hd h1{margin:0;color:#fff;font-size:clamp(1.9rem,1.3rem + 2.4vw,2.8rem);font-weight:700;line-height:1.15}\n.mxp-hd h1::after{content:\"\";display:block;width:56px;height:4px;margin:14px auto 0;border-radius:4px;background:#ffce47}\n.mxp-hd p{max-width:680px;margin:14px auto 0;color:#e6f0f6}\n.mxp-bd{max-width:900px;margin:-56px auto 0;padding:0 16px 64px}\n.mxp-cd{padding:40px 44px;border-radius:24px;background:#fff;box-shadow:0 0 0 2px #ffce47,0 18px 40px rgba(6,90,139,.12)}\n.mxp h2{margin:34px 0 10px;color:#065a8b;font-size:1.3em;font-weight:700;line-height:1.3}\n.mxp h2:first-child{margin-top:0}\n.mxp h3{margin:22px 0 8px;color:#1f2933;font-size:1.05em;font-weight:700}\n.mxp p,.mxp li{color:#3d4652;font-size:.97em}\n.mxp ul{margin:0 0 14px;padding:0;list-style:none}\n.mxp li{position:relative;margin:0 0 8px;padding-left:22px}\n.mxp li::before{content:\"\";position:absolute;left:2px;top:.55em;width:7px;height:11px;background:url(\"data:image\/svg+xml,%3Csvg xmlns='http:\/\/www.w3.org\/2000\/svg' viewBox='0 0 8 12' fill='none' stroke='%23f5ad00' stroke-width='2.4' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M1.5 1.5L6 6l-4.5 4.5'\/%3E%3C\/svg%3E\") center\/contain no-repeat}\n.mxp a{color:#065a8b;font-weight:600}\n.mxp-nt{margin:24px 0 0;padding:16px 20px;border-radius:16px;background:#eef6fb;border-left:4px solid #ffce47;font-size:.92em}\n.mxp-up{margin:28px 0 0;color:#5d6470;font-size:.85em}\n@media (max-width:600px){.mxp-hd{padding:44px 16px 80px}.mxp-cd{padding:26px 20px;border-radius:20px}}\n<\/style>\n<div class=\"mxp\">\n<div class=\"mxp-hd\"><h1>Pol\u00edtica de privacidad<\/h1><p>C\u00f3mo recopilamos, usamos y protegemos la informaci\u00f3n de quienes visitan y reservan en viajesmaxitours.com.<\/p><\/div>\n<div class=\"mxp-bd\"><div class=\"mxp-cd\">\n<h2>1. Responsable<\/h2>\n<p>El responsable de este sitio web y de los datos recopilados a trav\u00e9s de \u00e9l es <strong>Inversiones Maxitours S.A.S.<\/strong> (Viajes Maxitours), con domicilio en Medell\u00edn, Colombia. Puedes contactarnos en <a href=\"mailto:viajesmaxitours@hotmail.com\">viajesmaxitours@hotmail.com<\/a>.<\/p>\n<p>Esta pol\u00edtica complementa nuestra <a href=\"\/en\/politica-de-tratamiento-de-datos-personales\/\">Pol\u00edtica de Tratamiento de Datos Personales<\/a>, elaborada conforme a la Ley 1581 de 2012 y el Decreto 1377 de 2013.<\/p>\n<h2>2. Qu\u00e9 datos recopilamos<\/h2>\n<ul>\n<li><strong>Datos de reserva:<\/strong> nombre, documento de identidad o pasaporte, pa\u00eds y ciudad de origen, n\u00famero de WhatsApp, correo electr\u00f3nico, punto de encuentro u hotel, y datos de los acompa\u00f1antes.<\/li>\n<li><strong>Formularios de contacto:<\/strong> nombre, celular, tour de inter\u00e9s, n\u00famero de personas y fecha. Estos datos se env\u00edan a nuestra l\u00ednea de WhatsApp.<\/li>\n<li><strong>Datos de navegaci\u00f3n:<\/strong> informaci\u00f3n t\u00e9cnica como el tipo de dispositivo, navegador, p\u00e1ginas visitadas y origen de la visita, recogida mediante cookies (ver la <a href=\"\/en\/politica-de-cookies\/\">Pol\u00edtica de cookies<\/a>).<\/li>\n<\/ul>\n<h2>3. Para qu\u00e9 los usamos<\/h2>\n<ul>\n<li>Gestionar, confirmar y coordinar tus reservas.<\/li>\n<li>Contactarte antes, durante y despu\u00e9s del tour por WhatsApp, llamada o correo.<\/li>\n<li>Tramitar el seguro de viaje de los pasajeros.<\/li>\n<li>Emitir facturaci\u00f3n cuando corresponda y cumplir obligaciones legales.<\/li>\n<li>Medir y mejorar el funcionamiento del sitio y de nuestras campa\u00f1as, siempre seg\u00fan tus preferencias de cookies.<\/li>\n<\/ul>\n<p>No vendemos ni alquilamos tus datos personales. Solo enviamos informaci\u00f3n promocional si lo autorizas expresamente.<\/p>\n<h2>4. Con qui\u00e9n los compartimos<\/h2>\n<p>Compartimos los datos estrictamente necesarios con proveedores que hacen posible el servicio: aseguradoras (seguro de viaje), atractivos y operadores locales, nuestro proveedor de alojamiento web, la plataforma de mensajer\u00eda con la que atendemos por WhatsApp y herramientas de medici\u00f3n como Google Analytics y Google Ads.<\/p>\n<h2>5. Cu\u00e1nto tiempo los conservamos<\/h2>\n<p>Conservamos los datos durante el tiempo necesario para prestar el servicio y cumplir las obligaciones legales, contables y tributarias aplicables.<\/p>\n<h2>6. Tus derechos<\/h2>\n<p>Como titular puedes conocer, actualizar, rectificar y suprimir tus datos, revocar la autorizaci\u00f3n otorgada y presentar quejas ante la Superintendencia de Industria y Comercio. Para ejercerlos escribe a <a href=\"mailto:viajesmaxitours@hotmail.com\">viajesmaxitours@hotmail.com<\/a> indicando tu nombre, documento y solicitud.<\/p>\n<h2>7. Seguridad<\/h2>\n<p>El sitio funciona con conexi\u00f3n cifrada (HTTPS) y aplicamos medidas t\u00e9cnicas y administrativas razonables para proteger tu informaci\u00f3n contra p\u00e9rdida, uso indebido o acceso no autorizado.<\/p>\n<h2>8. Menores de edad<\/h2>\n<p>Los datos de menores de edad solo se tratan cuando viajan con su padre, madre o acudiente, quien los suministra para la reserva y el seguro de viaje.<\/p>\n<h2>9. Cambios en esta pol\u00edtica<\/h2>\n<p>Podemos actualizar esta pol\u00edtica. La versi\u00f3n vigente siempre estar\u00e1 publicada en esta p\u00e1gina.<\/p>\n<p class=\"mxp-up\">\u00daltima actualizaci\u00f3n: octubre de 2026.<\/p>\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de privacidad C\u00f3mo recopilamos, usamos y protegemos la informaci\u00f3n de quienes visitan y reservan en viajesmaxitours.com. 1. Responsable El responsable de este sitio web y de los datos recopilados a trav\u00e9s de \u00e9l es Inversiones Maxitours S.A.S. (Viajes Maxitours), con domicilio en Medell\u00edn, Colombia. Puedes contactarnos en viajesmaxitours@hotmail.com. Esta pol\u00edtica complementa nuestra Pol\u00edtica de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de privacidad | Viajes Maxitours<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de privacidad | Viajes Maxitours\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de privacidad C\u00f3mo recopilamos, usamos y protegemos la informaci\u00f3n de quienes visitan y reservan en viajesmaxitours.com. 1. 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